Perth Website Customer Support
Website Customer Support
Daxies Web Design aims to provide its customers with a high level of website customer support. This support is to ensure that the customer is satisfied with the service provided.
It also provides the customer with the necessary tools they may need to maintain or update their website following handover.
On this page, you will find a FAQ section together with some Tutorial Videos created to help the customer maintain and update parts of the website following handover.
If you cannot find the answer here, feel free to call us on 0401 054 032 or use the Contact Us page.
Website Customer Support FAQ'S
Typically, this period of time would have been agreed upon prior to commencing the work on your behalf. It is dependant on the service you choose.
If you feel uncomfortable maintaining the website yourself, then support can continue at an additional cost beyond the agreed period. If you are unsure about your period of physical maintenance please Contact Us.
At handover of your website, you will be shown how to maintain and update elements of your website, dependant on your needs. It is really quite simple and nothing to worry about.
And, just in case you do forget, Daxies Web Design has added a video tutorial in the Video Tutorial Section of this page.
Contact Us straight away and Daxies Web Design can make those changes for you. You will only be charged for the time spent making the changes you need and a fixed price in most cases can be agreed upon.
Video Tutorial Section
How to add Simple Products to your Ecommerce Website.
This video from Daxies Web Design explains how to add a simple product to your ecommerce website.
Hopefully this video will give you all the information you need to successfully load products onto your website, but if for any reason you get stuck, dont be afraid to ask for help.
How to create Blog Posts or News Articles in your Website.
This video from Daxies Web Design explains how to create a blog post or News article in your website.
Hopefully this video will give you all the information you need to successfully create posts for your website, but if for any reason you get stuck, dont be afraid to ask for help.
WEBShop Design
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Feel free to reach oout and we will do our best to resolve your issue, point you in the right direction and make sure you website is performing as it should.
